RTO Success2018-11-05T19:06:20+00:00

What are my payment options?

At AFG Rentals, you won’t have a rent payment due until at least a month after your date of delivery. We know after paying your initial payment you may want to get your cash flow back on track and we want to help you achieve that. We also provide you with the option of choosing two choices (1st or 15th) for your due date. What’s even better? You can select any day to have your payment be due when you sign up for our auto-pay services with one of our friendly and knowledgeable account managers. AFG Rentals offers numerous ways to pay – online, by phone, by mail, or with auto draft.

What is our part in keeping you current?

We have great customers! And because of that, AFG Rentals will work hard to keep them on track. So if a customer needs a little extra time to recoup from a financial setback, we will do our part too. Customers that have made at least 6 payments on time in their history but are now struggling to catch up may be eligible for AFG to help the customer get back on track. It’a all about working together!

What if I am out of work?

We understand life changes rapidly, so if a customer loses their job or is forced to take extended leave of absence from work due to family or medical reasons and has made at least 9 consecutive payments on time, AFG Rentals will provide up to 2 months of deferment free. Rest assured we understand finances need adjustments when the unexpected happens.

What happens if I pass away or an immediate family member?

There are times a customer may pass away during the term of the rental agreement. With AFG Rentals, an immediate family member may assume the agreement as is. This keeps all previously paid rent from being lost. In addition, AFG rentals will allow one month of deferment free on the agreement to allot for any funeral costs the family may have incurred.

If an immediate family member of the account holder (spouse, parent, sibling or child) passes away, we can defer the payment for up to two months to allot for financial costs that may have incurred due to the death.

Dealing with a significant accident or hospitalization?

Serious injuries and long term hospital stays can have major impacts on a family’s financial situation. So with AFG Rentals, any customer that has made at least 9 consecutive payments on time when entering into hospital care for longer than 14 days will get up to 2 months of deferment free!